Shipping

HOW WE SHIP

We are located in Hong Kong and orders are shipped directly from our fulfillment warehouses to the destination country. Once the package has arrived at the destination country, it will be posted out with local couriers. This cost saving method allows us to provide you our games which are not available at retail stores. Whilst we are working on increasing fulfillment warehouse locations, our current fulfillment warehouses are located at:

  • Hong Kong
  • Australia (coming soon)

TRACKING

If you requested With Tracking, emails are automatically sent from our website as soon as our fulfillment warehouses fulfill the orders. Tracking updates will show after a few days, with the some of the updates coming once the orders reach the destination country. It's not uncommon for it to take a little longer than what you are used to with domestic shipping.

TAX

Tax are already included in our price for the list of countries we can supply to. This is due to import tax are paid upon our products entering the country. So you can worry less about shipping and spend more time thinking who you want to play with. (Canada may need to pay)

DELIVERY TIME

Orders will be fulfilled in 1-2 days from our fulfillment warehouses. Delivery times will vary depending on where you are location and deliveries to remote territories can be longer. Examples are Tasmania in Australia, Hawaii in the USA.

ESTIMATED DELIVERY TIME BY COUNTRY

The estimated time is based on our statistics from previous orders. The delivery time depends on postal services and customs.

ASIA
Countries Delivery time (w/Tracking) Delivery time    (No Tracking)
Brunei  7 - 12 days 6 - 8 days
Hong Kong 1 - 3 days 1 - 3 days
India 7 - 10 days 7 - 10 days
Indonesia 7 - 10 days 7 - 10 days
Malaysia 6 - 8 days 6 - 8 days
Singapore 7 - 12 days 2 - 3 days
South Korea 7 - 12 days 7 - 12 days
Thailand 6 - 8 days 6 - 8 days
     
AUSTRALASIA
Countries Delivery time (w/Tracking) Delivery time    (No Tracking)
Australia 4 - 7 days 6 - 8 days
New Zealand 6 - 8 days 6 - 8 days
     
NORTH AMERICA
Countries Delivery time (w/Tracking) Delivery time    (No Tracking)
Canada 5 - 7 days 6 - 8 days
United States 2 - 4 days 8 - 10 days
     
EUROPE
Countries Delivery time (w/Tracking) Delivery time    (No Tracking)
Austria 8 - 14 days 8 - 14 days
Belgium 6 - 8 days 8 - 14 days
Denmark 8 - 14 days 8 - 14 days
Finland 8 - 14 days 8 - 14 days
France 7 - 9 days 7 - 9 days
Germany 3 - 5 days 7 - 9 days
Hungary 8 - 14 days 8 - 14 days
Ireland 8 - 14 days 8 - 14 days
Italy 9 - 11 days 8 - 11 days
Netherlands 6 - 8 days 6 - 8 days
Norway 8 - 14 days 8 - 14 days
Poland 8 - 14 days 8 - 14 days
Portugal 8 - 14 days 8 - 14 days
Spain 8 - 14 days 8 - 14 days
Sweden 6 - 8 days 6 - 8 days
Switzerland 8 - 14 days 6 - 8 days
United Kingdom 3 - 5 days 6 - 8 days

 

YOUR COUNTRY NOT AVAILABLE?

Our current destinations are solely based upon our Kickstarter Backers. If your country is not available, Contact us and we will provide you a quotation.

 

Contact us or drop us an email at info@cmckstudio.com if your order is exceeding the time frames above.